This section starts by talking about reducing hierarchy and increasing participation. We often wonder why there is such low voter turnout in the US, it seems obvious that our "winner-take-all" electoral system along with the representative nature of politics does not inspire people to participate. People want more power and control over their lives. Decades of using the term "democracy" has raised expectations. And rightfully so!
The discussion about the difference between an elected representative and a spokesperson is a stretch for many of us, but something to consider deeply. The discussion about taking and internalizing and doing the work for democracy is important as well. We have become so accustomed to voting and waiting for the next election that all of this seems odd. But real democracy will be really challenging work.